Dec 9, 2020

Potential problems and ways of solving them when working with remote teams

As the global labor market continues its move to remote work, outsourcing projects, and remote teams, it is important to remember that there may be potential pitfalls when choosing to work with talent management and acquisition services. It does not mean you shouldn’t continue to innovate and look for ways to build bridges, but doing so, we must be mindful of risks and potential problems that might occur. Although any number of issues could potentially arise in any work environment, it is critical in the current paradigm to analyze problems and potential solutions when having remote teams.

The first thing to address would be some of those possible difficulties, some being obvious and some others less so. The first and most oblivious issue is communication — how do you keep an open line of communication between groups or individuals in different places and different time-zones? It is the greatest issue that might take place because communication, especially on large-scale projects, is a must. It could create delays, errors, and various redundancies in a project causing at best altered time frames and, at worst, a project failure. 

Another problem that can arise is related but different — a lack of cohesion. It is similar to the lack of communication, but the difference here is that a lack of cohesion creates structural issues that can last from one project to another. A company might not even be fully aware of such an issue and have an unforeseen drag on its production and innovation. When people collaborating on projects don’t have a sense of direction or cohesion, it is easy for shortcuts to be taken or small inefficiencies to become larger problems. Of course, there are other problems, but let’s look at these two and, more importantly, what can be done about them.

Although the previously mentioned issues can be problems, some simple steps can be taken to resolve them if you plan. The best way to sort out communication issues while working with remote teams is to create a clear communication system. Many companies use slack or other messengers allowing the developers to speak to each other in groups limited to those who need to talk. It eliminates useless chatter and keeps everyone focused on the task. Having these clear communication lines is a simple way to avoid major issues. Aside from this, an outstaffing company will create clear lines of communication between the developer, the development team, and the client. It removes miscommunication about goals and expectations and eliminates future issues before they arise.

Another way to overcome a lack of communication or cohesion is by creating a best practice guide for your remote teams to follow.  This may be achieved easily – create expectations that your remote teams will know they must live up to; give them context and details about the timeline; create a clear task flow so that they know what they should be working on at all times; and lastly, work to remove any potential roadblocks that might hinder any progress made by your individuals or groups. If you work with an outstaffing company to establish your remote teams, they will often have their own best practice guides and will help you to avoid some of these stumbling blocks.

As you can see, the best way to avoid any potential issue with your talent management and acquisition partner is to act preemptively and create a structure preventing issues from happening. Despite the potential hurdles in using remote teams to help you build and develop your product, it’s worth considering many advantages as well as the easy solutions to correct potential issues.